Zavon

Tickets and calendars

When someone registers for your event, Pages emails them their ticket. Here is what your attendees receive, and how your door team checks them in.

What attendees receive

  1. The confirmation email

    Every confirmed registration is emailed with When, Where, the Ticket type and Your code, a six-character code. The ticket image and a calendar file (.ics) are attached.

  2. Add to calendar

    Under Add to calendar, the email links to Google Calendar, Outlook and Office 365; the attached file opens in Apple Calendar and most other calendar apps. The entry carries the venue or the online link, the ticket, any booked sessions, and reminders a day and two hours before.

  3. The ticket

    The ticket is an image with a QR code, your organisation’s logo, the event, date and venue, the holder’s name and the ticket type. If your logo is an SVG, or you have none, the ticket shows the Events mark.

  4. Their ticket page

    View or cancel your registration in the email opens the attendee’s own ticket page: the ticket with Save image, the same Add to calendar links, their sessions and, where you allow it, Transfer this ticket.

  5. Wallets

    Where available, the email and the ticket page also offer Add to a wallet, with a button for each wallet app that is switched on.

Check people in at the door

  1. Open check-in

    Open the event and choose Check-in at the top of the event. It is made for a phone.

  2. Scan the ticket

    Choose Scan QR code and point the camera at the attendee’s ticket, on their phone or printed. Choose Stop camera when you are done.

  3. Or type the code

    Type the six-character code into the code field and choose Check in.

  4. Read the answer

    The screen answers in a word or two: Checked in, Already checked in, Not paid, Cancelled, Ticket transferred or Invalid code.

Good to know

Your own words. Add a note to the confirmation email under the event’s Settings, in Confirmation email note, then Save settings.

Send a ticket again. On the event’s Attendees tab, the resend action beside a confirmed attendee emails their ticket again.

Door staff. A role with the Check-in area can scan tickets without editing the event. See Roles and access.

On WhatsApp. The ticket can also go to attendees on WhatsApp: see Tickets on WhatsApp.

Passing a ticket on. See Ticket transfers.