Zavon

Comments

Overview

Your team can comment on a post or a page in the Pages console, as in a shared document. A comment can be on words, on a block, or on the whole post.

Colleagues reply in the same thread. When the work is done, any of them can resolve the thread.

Before you start

You can comment on a post or a page when your role lets you view it. An administrator can give a role the Cannot comment restriction. See Roles and access.

Add a comment

  1. Open the post or page

    In the sidebar, select Site › Posts or Site › Pages. Open the post or the page.

  2. Select what it is about

    In a post, select the words or put the cursor in a paragraph. On a page, select a block.

  3. Open the comments

    Select Comments in the header. The comments open beside the editor.

  4. Write the comment

    Check the line above the box. It names the words or the block. Type the comment in the box.

  5. Mention a user

    To ask a user, type @ and the start of their name. Select the user in the list.

  6. Send it

    Select Comment. The words or the block get a highlight and a mark with the number of comments.

The post editor with the comments sidebar open: a highlighted sentence, a thread with a reply and a mention, and the Resolve button
Comments beside a post. Shown with a fictional organisation.

Reply and resolve

  1. Reply

    Under a thread, select Reply. Type the reply and select Reply.

  2. Show the place

    Select the line at the top of a thread. The editor shows its words or its block.

  3. Resolve

    When the work is done, select Resolve. The thread moves to Resolved.

  4. Reopen

    To open a thread again, select Resolved, then select Reopen on the thread.

  5. Edit or delete

    To change your comment, select the menu beside it. Then select Edit or Delete.

On a phone

  1. Open the comments

    Select the comments icon in the header, beside More. The comments open from the bottom of the screen.

  2. Close them

    Drag the sheet down, or select Close.

Troubleshooting

If the box says your role does not allow comments, a role you hold has the Cannot comment restriction. Ask an administrator.

If a user is not in the list, they cannot open this post or page. Give them access in Accounts first.

If a comment shows On a removed block, someone deleted that block. The comment stays, so you can still read it.

If a new paragraph cannot take a comment, wait until the editor saves your draft. Then try again.

Good to know

Mentions. A mentioned user gets an email and a task in My work. The task closes when they reply, when someone resolves the thread, or when they select Mark as done.

Versions. A comment stays on its block when you move it, edit it, or restore a version that has it.

Other pages. Location pages and section pages have comments too. Open the page in its designer and select Comments.

Lists. The Posts list and the Pages list show how many open comments each row has.

Activity. The Activity screen records each comment, edit, deletion and resolution.

Write a blog post: the post editor.
Create a page: the page builder.
Comments on a newsletter: the same in Reach.
Roles and access: who can view and comment.