Reach by Zavon

Say it once. Reach everyone.

Newsletters, campaigns and automated journeys across email, SMS and WhatsApp — each person hearing from you once, on the channel they chose, at the moment it matters.

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A Reach journey board with people in each stage

Newsletters

The editor is the email.

Write your newsletter on a canvas that looks exactly like the inbox will. Themes keep every issue on brand, and you can import a past newsletter — including Mailchimp exports — and pick up where you left off.

Messaging

Everything you send, in one place.

Campaigns, audiences and journeys share one list of people and one record of every conversation — so you always know who heard what, and when.

One campaign, every channel

Write a message once and tailor a version for email, WhatsApp and social. Schedule it, send it for approval, and Reach makes sure nobody gets the same news four times.

Publications people subscribe to

Run as many newsletters as you need, each with its own subscribers. Sign-up forms on your Pages site feed them directly, and every reader manages what they hear about from a preference page whose links never expire.

Journeys you can see

A board shows every person at their stage — new enquiry, first visit, application received. Drag a card and that stage's email goes out. Snooze, pause or remove with one click.

A complete record for every person

Stage progress, every email with read receipts, comments with @mentions and a full audit trail — and a one-off email when a personal note is better.

3
Channels: email, SMS and WhatsApp: 1-click
Unsubscribe that works in every inbox: 0
Expired preference links: 24/7
Journeys that run while you sleep

Built to be trusted with your list

DeliverabilitySent from your own domainVerify your domain with managed DKIM and return-path, or send as your organisation through Zavon with replies coming straight to you.

ProtectionBounces and complaints handledHard bounces and spam complaints are suppressed automatically, across every Zavon product, so your reputation stays clean.

ConsentPermission per channelEvery person's consent is kept per channel, and one-click unsubscribe meets the standard the big inbox providers require.

AutomationTriggers from every appStart a journey when someone registers for an event, places an order, submits a form or reaches a date.

TimingBusiness days that know South AfricaWait steps count business days, skip South African public holidays and respect the days your office is closed.

PrivacySensitive answers stay privateField-level visibility keeps sensitive answers in front of the people who need them and nobody else.

Build a journey in four steps

Choose a template or start blank
Use the guided wizard or open the canvas and lay out your own stages.
Add the steps
Emails, waits, reviews and approvals, data capture and document requests, with CC and BCC by role.
Set the trigger
Start manually, on an event in Pages, Shop or HR, or on a date.
Watch it run
Every person's progress is on the board, and you can step in at any stage.

Start reaching the people who matter.

See how Reach turns one message into the right conversation with everyone.